Apprentices
and trainees

When will I receive my order?

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Turn around time is 2-4 working days. Allow up to 24 hours to prepare your order before shipment.

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Do you do refunds?

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However, there are no refund on Ashley's Coiffure Extensions.

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How do I book an appointment?

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1. Click the Menu
2. Select Join the Slay
3. Book your appointment

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How should I prepare my hair before my appointment?

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Before your appointment, be sure to:

1. Wash your hair thoroughly.
2. Make sure your scalp is clean. ( if you have dry scalp, try using only conditioner when washing)
3. Your hair should be combed out and knot free.
4. You are more than welcomed to bring your personal hair products for the use of your hair.

If you arrive to your appointment without doing these steps, yu will be charge a $15 fee. That fee will be for me washing your hair before your install.

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Training contract

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• Your employer must be registered to employ apprentices. This is approved by Traineeship and Apprenticeship Services. To find out more, download 'Employer registration to train apprentices or trainees' guidelines.

• Your signed training contract will include the duration of your apprenticeship or traineeship including the probationary period. This is important information as there are different rules about cancelling the training contract outside of the nominated probationary period.

• If you or your employer wish to make any changes to your contract, you both need to fill in an application form and agree to make any changes to the training contract. The application will need to be approved by Traineeship and Apprenticeship Services before any variation comes into effect. This includes applying for an extension to your training contract end date or if you are seeking to transfer to a different training provider or employer. More information about making changes to your training contract can be found on the Skilled Careers.

• Employers, apprentices and trainees should be clear about the supervision and on-the-job training requirements throughout the training contract. Both parties should be clear about their obligations under the contract. If you are unsure, contact the Innovation and Skills Infoline on 1800 673 097.

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Course information

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• You must have a Training Plan that is agreed to by you, your employer and your nominated Registered Training Organisation and attend training on the scheduled dates

• Prior to your enrolment, you and your employer will need to discuss whether your study will be assessed in the classroom and/ or in your workplace

• Check whether you or your employer will be responsible for payment of the course tuition fees (often this will be outlined in your award). If you need help, contact us on 1800 006 488

• Find out about Travel and Accommodation Allowances available for apprentices and trainees travelling to and from study if you attend classes. For more information, visit the Skilled Careers.

• If you want to find out what to expect from your Registered Training Organisation, please visit Australian Skills Quality Authority (ASQA)

• If you have previously completed a qualification talk to your Registered Training Organisation about recognition of prior learning or credit to reduce the amount of study you may need to complete under your apprenticeship or traineeship

• Ensure you retain a copy of your enrolment agreement, the course you enrol within must match the course identified on your Training Contact and Training Plan

• You are entitled to receive a copy of your course results. Talk to your Registered Training Organisation if you need a copy of your results or check your Unique Student Identifier record

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Employment conditions

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• Each industry and occupation has its own Award that sets out minimum employment conditions. Not all employers operate under an Award – some may be covered by an agreement or legislation.

• Your training contract will state the Award or agreement you are employed under. Ask your employer for a copy of your Award or agreement to ensure you understand the pay and conditions that apply to your situation.

• It is important that you know what to expect in your employment such as local business practices and WHS obligations. Ask your employer if you need further information. The guide for young workers may also assist in outlining some areas to consider. More information and resources can be found on the Fair Work Ombudsman website.

• Your pay slip is a record of the wages you are paid and other entitlements (payslips, leave, allowances and superannuation). Access the Pay and Conditions Tool (Fair Work Ombudsman) to check your pay rates.

• Your welfare is important. Find out information about safety and bullying on the Safe Work Australia website.

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Awards and recognition

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Your apprenticeship or traineeship could provide you with an opportunity to gain state or national recognition of your achievements through various awards or competitions, including:

• South Australian Training Awards presented by the Training and Skills Commission

• Australian Training Awards presented by the Australian Government

• Skills Show Australia presented by Worldskills Australia

Talk to your employer about how you can get involved.

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